see, I have to say, I'm not sure that's a fail on the part of the packing, or a fail on the level of intelligence of the end users.

I looked at the Vista boxes a while back, since i'm going to build a new whitebox pretty soon... and it looked pretty straightforward to me... I mean, there's an obvious hinge in the bottom corner, and it's taped shut at the top... so wouldn't it make sense to cut the tape and use the hinge as the pivot?