Must... control... Fist of Death...

[kickaha]

A couple of weeks ago, ginkgo and I ordered Real Adult Furniture. Solid wood dresser, armoire, storage benches... great stuff. (homedecorator.com, btw) Imagine IKEA-style flatpack, but solid wood, not composite, and not much more than IKEA. Very happy with it so far.

Well, the pieces that have gotten here.

See, the armoire was shipping in two boxes (one 109.5#, the other 85#). One arrived damaged... badly - a 3" hole was punched through the box, and several pieces inside. Wood chips were falling out, for cripe's sake.

A quick call to HD, and an exchange is set up. They ship two more boxes, and we ship the two back. Simple enough.

Right. Enter FedEx.

Tue: FedEx arrives to pick up boxes. They only take one. Call HD, arrange for second pick up.

Wed: FedEx delivers *one* of the two new boxes. Other one is in transit. Somewhere. I get home very late, and decide that galumphing an 85# huge box up the wooden stairs over my neighbors' heads would be bad, so I leave it in the entry way, next to the damaged box for pick up.

Thu: FedEx picks up box. Guess which one. Yup, the one that they just delivered yesterday, and left the one they're supposed to get. Totally by accident, I almost managed to fix it. I went downstairs this morning to put a tag on the box to be picked up "Take this one", and see only one box left. The wrong one. I miss the driver by literally seconds - I chase him down the driveway to the street, where I get his attention and he stops the truck. "YOU HAVE THE WRONG BOX!" He smiles, waves, and drives the fuck away. That was at 10am. It's now 1, and after four calls to FedEx, all of which have resulted in "We're trying to get ahold of the driver, but he's not checking his voice mail apparently," I'm sitting here waiting for the driver to show back up so I can get to work. Oh, and the other box? On a lark I checked with tracking. "Could not reach occupant" WTF? I've been here all day, and the signature requirement has already been waived. So I call. Turns out that no, actually, when they went to load it on the truck this morning, they didn't have room, so it's scheduled for tomorrow. The error msg is apparently their catch-all for "We screwed up, but it's easier to blame it on the occupant."

What do you want to bet, that he doesn't get back here today, and they schedule a pickup for tomorrow... the same day that the *other* box is finally supposed to arrive? Ah, another opportunity for hilarity.

Bleah.

Comments

[badger.livejournal.com]

I hear and sympathize with you on the story: I'm right there with you on the subject line for reasons I won't hijack your post to explain :). Let's just say either Pellucidar or the Mountains of Madness are looking really good right about now as options.
Wish you well.

[speedie316.livejournal.com]

I had something similar happen with UPS a few years back. Agra-fuckin-vating.

Well,

[flinx.livejournal.com]

you must only control the Mit-e Mit-e Fist O' Death until after your boxes are successfully delivered.

Then, as he's driving away, you can let rip with the Terrible Rocket Launcher of Retribution.

[franktheavenger.livejournal.com]

"A couple of weeks ago, ginkgo and I ordered Real Adult Furniture."

Guess. Just GUESS what I am thinking. :D And I know the rest of you were thinking it too, you're just to mature to say it. Well, I'm not. :p

Fedex sucks donkey balls...they delivered two ten thousand dollar computers and both were so damaged as to be unsalvageable. One of them was treated so roughly the ~5 lb fan assembly tore loose from the motherboard, taking the processor off with it and becoming a wrecking ball inside the case.

Avoid Fedex.

[kickaha.livejournal.com]

Daaaaaaaaaamn, that's harsh.

(And yeah, I've been kinda disappointed no one else cued in on RAF... :D)

[ladykalana.livejournal.com]

I get his attention and he stops the truck. "YOU HAVE THE WRONG BOX!" He smiles, waves, and drives the fuck away.

Dude! He just drove off after he heard what you said? I normally handle stressful situations with a level of calm, but that's the sort of shit that would lead to a major explosion.

[kickaha.livejournal.com]

I can only assume he misheard me or something.

I should have continued running after him and screaming at him, but I just stood there kinda stunned. :/

[franktheavenger.livejournal.com]

You weren't by any chance wearing polka dots...? ;)

[earth-mystic.livejournal.com]

A friend of mine here in NC had the same thing happen. I got to hear her on the phone for 30 minutes trying to explain the whole thing to the folks at the FedEx office. Evidently it's not limited to this part of the country ;)

[earth-mystic.livejournal.com]

Well, not the running after the guy down the driveway part...

[franktheavenger.livejournal.com]

You know, as I was trying to get to sleep last night (damn cats) I recalled that those PCs were shipped with UPS. So avoid UPS. Fedex is your friend. Well, not your friend, but you know. My friend.

Blah, I need a nap.